Privacy policy

At Zeniaa, we value the trust you place in us and recognize the importance of secure transactions and privacy of your personal information. Please read the following Privacy Policy carefully. By using and/or accessing our website, you acknowledge that you have read, understood, and agreed to be bound by all the terms mentioned in this Privacy Policy and other pages of this website.

Note: Our Privacy Policy is subject to change at any time without prior notice. The revised Privacy Policy will become effective immediately once posted on the website. To ensure you are aware of any changes, please review this policy periodically.

1. Collection of Personally Identifiable Information

We collect personally identifiable information such as your Name, Email Address, Phone Number, Shipping Address, and Billing Address when you make a purchase or create an account with Zeniaa. We may also use your contact information to send promotional offers, updates, newsletters, and order-related communication.

2. Use of Demographic and Profile Data

We use your personal information to provide the services you request and to enhance your shopping experience with Zeniaa. Your information may be used to:

  • Process and deliver orders
  • Resolve disputes and troubleshoot issues
  • Improve our products and customer experience
  • Inform you about offers, products, and updates
  • Customize website content according to your interests
  • Detect and protect against fraud, unauthorized transactions, and other illegal activities
  • Enforce our Terms & Conditions and other website policies

We may also collect and analyze demographic and profile data about users’ activity on our website to continuously improve our services. Your IP address may be used to help diagnose server-related issues and administer the website.

3. Cookies

A “cookie” is a small piece of information stored by a web browser that helps websites remember user preferences and improve browsing experience. Zeniaa uses both temporary and permanent cookies to enhance website functionality and user experience.

Cookies do not store personally identifiable information. Most web browsers automatically accept cookies; however, you may choose to disable them through your browser settings. Disabling cookies may affect certain website features and functionality. We recommend keeping cookies enabled for the best shopping experience.

4. Sharing of Personal Information

Zeniaa does not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers and affiliated partners only for purposes such as:

  • Processing payments and orders
  • Delivering shipments
  • Preventing fraud and unauthorized activities
  • Providing customer support services

We may disclose personal information if required by law or if necessary to comply with legal obligations, enforce our policies, or protect the rights, safety, and property of Zeniaa, our customers, or others.

In the event of a merger, acquisition, or business transfer, customer information may be transferred to the new entity, which will continue to follow this Privacy Policy.

5. Security Precautions

We maintain strict security measures to protect your personal information from unauthorized access, misuse, alteration, or disclosure. Our website uses secure servers and encrypted technologies where applicable to ensure safe transactions and account access.

While we strive to protect your data, no method of transmission over the internet is completely secure. Users are advised to maintain confidentiality of their account credentials and access information responsibly.

6. Advertising

We may use third-party advertising and analytics providers to display advertisements and analyze website traffic. These providers may collect anonymous, non-personally identifiable information about your visits to our website and interactions with our services through technologies such as cookies and pixel tags.

This information helps us improve our marketing efforts and provide relevant advertisements. No personally identifiable information such as your name, email address, or phone number is collected through this process.

7. Consent

By using the Zeniaa website, you consent to the collection, storage, and use of your information as outlined in this Privacy Policy.

For any questions or concerns regarding this Privacy Policy, you may contact us at:

Email: pillayzenia@gmail.com
Phone: 8427571341
Business Address: wylie villa Brown Road Ludhiana 141008